Terms of service

This website is operated by Shael. Throughout the site, the terms “we”, “us”, and “our” refer to Shael. By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms & Conditions, as well as any policies referenced herein.

Please read these Terms carefully before using our website or purchasing our products.

1. Eligibility

By using this website, you confirm that you are at least 18 years of age or the age of majority in your jurisdiction and are legally capable of entering into binding agreements.

You agree not to use our products or services for any unlawful or unauthorized purpose or in violation of any applicable laws or regulations.

2. Products and Services

Shael offers cleaning and household care products through this website.

We make every effort to ensure that product descriptions, images, specifications, and other information displayed on the website are accurate. However, we do not guarantee that all information is complete, current, or error-free.

Product packaging, colors, and appearance may vary slightly from images displayed on the website.

3. Pricing and Availability

All prices displayed on the website are subject to change without prior notice.

We reserve the right to modify, discontinue, or limit the availability of any product at any time without liability.

Product availability is subject to stock levels and may change without notice.

4. Orders and Payments

We reserve the right to refuse, cancel, or limit any order at our sole discretion.

If an order is cancelled or modified after placement, we may contact you using the information provided during checkout.

You agree to provide accurate, complete, and current billing, shipping, and contact information for all purchases made through our website.

5. Shipping and Delivery

Shipping and delivery timelines provided on our website are estimates only and may vary due to factors beyond our control.

Shael shall not be liable for delays caused by shipping carriers, weather conditions, government actions, or other unforeseen circumstances.

Further details are available in our Shipping Policy.

6. Returns and Refunds

Returns, exchanges, and refunds are governed by our Refund Policy.

Please review the Refund Policy before making a purchase.

7. Intellectual Property

All content on this website, including but not limited to text, logos, graphics, images, product descriptions, designs, and trademarks, is the property of Shael and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

8. Third-Party Links

This website may contain links to third-party websites for your convenience.

We are not responsible for the content, policies, services, or practices of any third-party websites and encourage you to review their terms and policies before engaging with them.

9. Prohibited Uses

You may not use this website:

• For any unlawful purpose
• To violate any applicable laws or regulations
• To infringe upon the intellectual property rights of Shael or others
• To upload malicious software, viruses, or harmful code
• To interfere with the security or operation of the website
• To engage in fraudulent, misleading, or abusive activities

10. Limitation of Liability

To the fullest extent permitted by law, Shael shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability shall not exceed the amount paid by you for the product giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Shael, its affiliates, directors, employees, agents, and partners from any claims, liabilities, damages, costs, or expenses arising from your violation of these Terms & Conditions.

12. Severability

If any provision of these Terms & Conditions is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.

13. Changes to Terms

We reserve the right to update, modify, or replace these Terms & Conditions at any time.

Any changes will be posted on this page, and continued use of the website constitutes acceptance of such changes.

14. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

15. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Shael

Email: shael4841@gmail.com

Phone: +91 9289894012

Address:
H No. 29, Ground Floor, Poll No. 30,
Village Matiala, Right Portion,
New Delhi, South West Delhi,
Delhi 110059, India