Refund policy

1. Eligibility for Returns

Due to the hygiene and safety nature of our cleaning and household care products, returns are accepted only under strict conditions.

To be eligible for a return or replacement, the product must be unused, unopened, and in its original packaging condition.

Return requests must be initiated within 7 calendar days of delivery.

2. Non-Returnable Items

We do not accept returns for the following items:

• Opened, used, or partially used products
• Products that have been tampered with or damaged after delivery
• Promotional items, gift products, or discounted clearance items

3. Damaged or Incorrect Items

We carefully pack all orders, however, in rare cases damage may occur during transit.

If your order arrives damaged, defective, or incorrect, please contact us immediately with:
• Order details
• Clear photos of the product and packaging

This allows us to review the issue and arrange a replacement or appropriate resolution.

4. Return Process

To request a return or replacement, please contact us at:

Email: shael4841@gmail.com

Once your request is reviewed and approved, we will provide instructions for returning the product.

Returns sent without prior approval will not be accepted.

5. Refunds

Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, the refund will be processed to your original payment method within a reasonable timeframe, depending on your bank or payment provider.

6. Contact Us

If you have any questions about returns or refunds, please contact:

Shael
Email: shael4841@gmail.com
Phone: +91 9289894012
Location: New Delhi, India